How to Order
We are here to help!
Below are the steps to guide you through your shopping process:
STEP 1. Simply click on your desired item, add it to your shopping cart and once you are ready, you can proceed to your shopping cart for check out.
Click on "MY CART" to go to your shopping cart.
(Do ensure to complete your purchase as soon as you can before the item gets carted out by other shoppers!)
STEP 2. Kindly ensure that all information is correct before confirming your purchase.
Colours, sizes and quantities are important information to check for!
STEP 3. If you have made any changes to the items in your shopping cart, click on "UPDATE" to recalculate the Subtotal amount shown.
Otherwise, click on "CHECKOUT" to proceed.
STEP 4. You will be prompted to fill in your email address and your billing details. Shipping Address is by default set as the billing address.
If you want to ship to a different address, please update the information (this is an extremely crucial step for us to ensure the items get to you).
STEP 5. Click on "CONTINUE TO NEXT STEP"
STEP 6. If you have a Discount Code you may enter it here. Otherwise, choose your SHIPPING METHOD. (Click to find out more about shipping methods here)
STEP 7. Choose your order via Internet Banking and click on "COMPLETE YOUR PURCHASE"
STEP 8. You will be brought to a page which shows you the different Bank Accounts you may choose to transfer the amount to.
At the same time, you would have received an email from us that we have confirmed your purchase.
STEP 9. Once you have made the transfer, drop us an email in this format:
.Email Subject: Payment for Order ID # (e.g. Payment for Order ID 1018)Amount transferred: (e.g. $119.60)Ibanking Nickname: (e.g. suzygoh)Reference no.:Date and Time of transfer:(**Ibanking Nickname has to be provided so we can track orders accurately!)
STEP 10. We will process the orders and update you on your shipping information once we have shipped out your items! If you have chosen a trackable delivery option, we will provide you with a tracking number where you may track your parcel here.
For International customers, kindly drop us an email at firstname.lastname@example.org with the items you would like to purchase so we can further assist you from there.